Campus Operations Manager

The Campus Operations Manager plans, implements, and manages building and infrastructure operations, repairs, and upgrades including underground utilities, systems engineering, janitorial services, landscaping, construction projects, environmental compliance, and regulatory compliance. Provides management, direction, and leadership to ensure the property is maintained and operated efficiently while meeting the company's strategic real estate goals, with experience in building ownership representation, tenant project oversight, tenant communications, capital improvement projects, building codes, safety regulations and utility metering. Manages construction projects up to 10 million dollars and provides consulting on larger projects as requested. Coordinates with in-house staffing, manages outside contractors, vendors, and consultants required to perform duties efficiently. Responsible for energy efficiency, cost savings research, tenant satisfaction and utility costs.

Primary Responsibilties

Develops and manages annual expense and capital budgets, manages and negotiates contracts and insurance agreements. Manages financial forecasts, project cost tracking, and variance reports.

Manages construction projects as requested. Responsible for cost, quality, and schedule up to 10 million dollars. Reviews designs, approves systems, applications, and scope. Ensures competitive bidding is used where practical.

Manages, directs, and supervises the implementation of all facilities-related work, including in-house tasks, tasks performed by contracted services, as well as design and engineering services including but not limited to: electrical, HVAC, plumbing, painting, architectural, related work in repairs, landscape and preventive maintenance work of existing systems. Researches cost savings options, and plans for value engineering resulting in significant cost reductions.

Trains staffing and contractors on technical procedures and operations.

• Drafts requests for proposals, and bids out site-specific service agreements with detailed specifications including, but not limited to, building engineering, janitorial services, landscaping, water features, central plants, high voltage systems, designated repair projects, elevators, and building energy management systems.
• Works with internal and external engineering and trades to coordinate large scale projects and events.
• Attends Tenant Improvement meetings, reviews design proposals approves contract documents as Building Representative. Provides oversite of tenant construction process including coordination with existing infrastructure and conliance with building rules and regulations..
• Establishes relationships with outside consultants for operations, regulatory compliance monitoring, and updating required.
• Establishes plans for improving Building Operations delivery of work, with a focus on maintaining high levels of customer satisfaction, efficiency, and economy.
• Manages regulatory compliance regarding preventative maintenance on all internal building systems, landscaping, septic and water systems.
• Remains available as principal respondent to site emergencies: as available 24-hour, 7-day a week on-call basis for decision making and delegation.

Conducts weekly quality control site inspections and assigns action items as needed for quick resolution. Conducts audits of all systems, including energy audits, and implements energy upgrade projects. Provides recommendations on life cycle cost replacements of capital structures and equipment to ensure reliability. Monitors all power costs, fuel costs, and consumption. Reports/Communicates updates with tenants and leadership regularly.

Provides technical expertise and/or design in such areas as landscape, electrical, mechanical, carpentry, utilities, and hydraulic systems. Oversees engineering of new systems for mechanical equipment. Reviews and updates facility safety procedures.

Education / Experience:

• Bachelor's degree in Construction, Engineering or Facilities Management a plus, but not required.
• Supplemental Project Management designation desired.
• 7 years plus in facilities management or similar role.

Required Skills / Competencies:

• Experience in the technical operations of a comprehensive facility including site and buildings.
• Eye for quality design and workmanship.
• Demonstrates leadership and authority on core competencies.
• Able to communicate effectively across multiple disciplines.
• Have knowledge of construction practices and industry standards.
• Possess in-depth knowledge of all site, building, mechanical, electrical and plumbing infrastructures.
• Demonstrate ability to both supervise and motivate outside contractors.

Technical Skills:

• Knowledge of PC programs, Microsoft Office
• Experience with Facilities Management software (Workspeed a plus)
• Accounting and Budgeting Software (Yardi a plus)
• Technical drawing and graphic communication software (acad, revit, sketchup)
• Construction management software (Procore or Similar)

Physical Requirements

• Able to walk extended distances.
• Able to climb ladders and scaffolding. Not afraid of heights.
• No hearing or visual impairments
• Ability to safely negotiate construction sites and confined spaces.