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Client Services Coordinator

Salary
Competitive
Employment
Full Time
Real Estate Field
Location
New York
 NY
Postal Code
10001
Country
United States

This job is no longer active.

Description


JOB SUMMARY


Provides general administrative support to an office or group of sales professionals. Responsible for preparing proposal, presentation and communication materials. Coordinates the distribution of internal and external marketing information.



ESSENTIAL DUTIES AND RESPONSIBILITIES

 
Maintains CBRE brand, product, office and client messaging and consistency by applying templates to produce marketing materials including flyers, proposals, tour books, maps, floor plans and qualification packages. 

Answers, screens and directs incoming telephone calls. Responds to general inquiries and provides information as needed, while maintaining confidentiality of Sales, Marketing, Client and proprietary information and data in all communications.

Schedules appointments, keep calendars and arrange travel itineraries and meeting room reservations. Coordinates complex on/offsite meetings and conferences.

Reviews marketing material specifications and acts as point of contact and liaison with centralized marketing, analysis and research groups to coordinate the completion and submission of financial, marketing and various client specific property data to incorporate into customized property information packages. 

Organizes the preparation and production of customized, client specific property information packages in response to Requests for Information (RFIs) and Requests for Proposals (RFPs).

Coordinates the timely entry and processing of vendor invoices and expense reports. Codes and allocates expenses within appropriate system such as PeopleSoft.

Updates and maintains various information databases. Generates standard and ad hoc reports as required and assist with website updates (as needed). 

May coordinate advertising schedules and placement with local centralized marketing group. 

Tracks, collates and maintains inventory of marketing materials. 

Other duties may be assigned.



SUPERVISORY RESPONSIBILITIES


No formal supervisory responsibilities in this position.

EDUCATION and EXPERIENCE


Associate's degree (A.A.) or equivalent from 2-year college required. 
3 years experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred. 
2 years experience in the Real Estate industry. 
Adobe InDesign experience preferred. 

CERTIFICATES and/or LICENSES


None

COMMUNICATION SKILLS


Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, coworkers and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

FINANCIAL KNOWLEDGE


Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts and/or commissions. Conducts basic financial analysis. Ability to abstract a lease.

REASONING ABILITY


Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.

OTHER SKILLS and ABILITIES


Advanced skills with Microsoft Office Suite, internet research and web publishing skills. Ability to manipulate basic templates in Power Point and/or InDesign preferred. Strong marketing knowledge needed.

SCOPE OF RESPONSIBILITY


Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause negative impact to internal and external clients.

Equal Opportunity and Affirmative Action Employer Women/Minorities/Persons with Disabilities/US Veterans

Job Function


Not specified

 
 

Experience


N/A


This job is no longer active.

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