The Director, Head of Loan Management and Servicing, is responsible for a wide range of functions specific to the servicing and administration of MetLife Investment Management s $62+ billion commercial mortgage portfolio. As the primary liaison between the third party shared servicers and MetLife s global loan asset managers, this position will collaborate with and direct our US and international regional offices to ensure consistent and best in class loan asset management for MetLife s debt investment management platform. Reporting directly to the Managing Director and Portfolio Manager for Real Estate Debt Strategies, this person will be a strategic partner in ensuring we have the right operational structure and approach to achieve our business growth goals. In addition to best practice knowledge of commercial loan management, the successful candidate will demonstrate strong change management, solutions-orientation, and continuous improvement capabilities critical to MIM s ongoing evolution as a third party asset manager. He or she will be expected to develop and manage effective working relationships with diverse internal and external constituencies, able to thrive in a fluid and fast-changing environment. The Director will co-chair the Loan Management Workstation Steering Committee and manage a small team.